Rumored Buzz on Samanaga
Rumored Buzz on Samanaga
Blog Article
A business centered on the provision of methods that not just disrupt recent business versions, but that also present new systems to new worries during the region.
“We have now a lot of laptops being used by profits on place so using a secure cloud asset tracker assists”. An additional method director also explained that Samanage can help him to organize and agenda upgrades and maintenance even while he focuses on system enhancement.
“Agents can certainly track tickets and communications about incidents,” he explained. Junior directors are sometimes on the forefront to get direct issues from users, so we considered this remark is saying quite a bit regarding the software.
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“IT departments progressively obtain them selves at the middle of worker services and digital organization transformation. Mainly because it leaders pursue new technologies to rework their enterprise, they've the ability to develop the role of assistance management from an IT help desk to smart worker provider administration across all departments,” said Doron Gordon, Founder & CEO, Samanage.
Certainly one of Samanage’s worth propositions is the fact it lends businesses larger visibility on problems and incidents; nicely, we think The seller should really increase the visibility pitch to its asset management.
Potentially the commonest favourable comments about Samanage is its responsible shopper assistance. “We can easily Speak to them by way of chat, email, cell phone… the choices give us a lot of versatility,” described just one of many contented shoppers.
Inside a subject of months, we have been capable of streamline our assistance requests and shipping flows by supplying All people–the big boss to aid agents to rank and file across departments–greater visibility of their requests. Also, an agent can quickly raise a ticket simply by clicking the “+” button on the interface.
Another, who at any time wants to dig into piles of warranties? We don’t, so we like that Samanage provides guarantee details immediately when we want it.
inside the nineteen nineties, but I have also published for other organization technological know-how publications, including Computer Shopper
We also learned that lots of significant-amount IT professionals like Samanage’s asset tracking attributes. “It’s simple to deploy it through GPO,” admitted Harvey, a technique analyst from a considerable business.
“For twenty years, SolarWinds has long been dedicated to rendering it seem effortless by arming know-how execs Along with the impressive applications they have to clear up currently’s IT administration issues. We make this happen by responding to very well-comprehended, every day troubles depending on enter and comments from our consumers along with the IT pros that we serve,” said Kevin Thompson, Chief Govt Officer, SolarWinds.
Over the years, we have put in place strategic partnerships with Intercontinental industry-foremost manufacturers and distributors during the ICT, Energy & Overall health space to offer impressive customised methods to our clientele.
We rely on our sturdy local staff that is composed of passionate, multitalented, website Qualified individuals driven by excellence and the necessity to find Imaginative alternatives to problems.